Last updated: August 24, 2026
1. Data controller
The controller responsible for the personal data collected through this website is Metarc Industrial (“Metarc Industrial” or “we”), based in Spain.
You can contact us about any data protection matter through:
- Email: contacto@metarcindustrial.com
- Phone: +34 722 376 767
2. Data we collect
Through our contact form we collect the following personal data that you voluntarily provide: name, email address, phone number (if provided) and the content of the message you send us.
3. Purpose of processing
The data provided is used exclusively to:
- Respond to your inquiries, requests for information or quotes.
- Manage the commercial or pre-contractual relationship that may arise from your request, if applicable.
We do not use your data for any other purpose, nor do we subject it to automated decision-making.
4. Legal basis
The legal basis for processing your data is the explicit consent you give by checking the acceptance box when submitting the contact form (Art. 6(1)(a) of the General Data Protection Regulation, GDPR).
5. Retention period
Your data will be kept for as long as necessary to handle your request and, subsequently, until you request its deletion, without exceeding the legal periods applicable to any pre-contractual or commercial relationship that may result.
6. Recipients and data processors
Your data is not shared with third parties, except where legally required. We use service providers (e.g., web hosting) that act as data processors under Art. 28 GDPR, with the corresponding contractual safeguards.
7. Your rights
You may exercise, at any time, your rights of access, rectification, erasure, objection, restriction of processing and data portability by writing to contacto@metarcindustrial.com, attaching a copy of an identity document.
You also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you believe your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) — www.aepd.es.
8. Security
Metarc Industrial implements the technical and organizational measures necessary to ensure the security of personal data and to prevent its alteration, loss, unauthorized processing or access.
9. Changes to this policy
This privacy policy may be updated to reflect legislative changes or changes to our services. We recommend reviewing it periodically.
